MemoryCloud is a free online account where members can access a Digital Copy of their transfer for 90 days. Once an account is created, members can log in and download their Digital Copy to devices, as well as order additional DVDs or USBs.

To create your MemoryCloud account, use the email address on the pricing label from your recent order. If the email address on the pricing label is incorrect, please Contact Us .

Once your order is ready, you will have 90 days to download your transferred content or order additional DVDs and USBs.

To download to your device, select the video or image(s) and click “Download”. You will receive an email once your content has been successfully downloaded.

To order additional DVDs and/or USBs, select the video or image(s) and click on “Order Copies”. You will need to provide payment when you order, and your DVDs and/or USBs will be shipped to the address you provide.

Your Access Code can be found in the following locations:

1. Pricing Label: Find the pricing label affixed to the package of your completed order. The Access Code is located below the price.
2. DVD or Blu-ray Case: At the back of your disc case, you will see a barcode at the top right corner, use this code as your Access Code.
3. USB Packaging: Find the label affixed to the package of your MemoryUSB. Use this code as your Access Code.

1. Log into your MemoryCloud account.
2. Click on “Activate Your Digital Copy” and enter your Access Code.
3. Click the “Activate” button."