Help Center > Photo Transfer

Photo Transfer

What is the cost to transfer my photos?

For information regarding the pricing for Photo Transfer and the rest of our services, please refer to our Price List.

What print photos can be transferred?

We are able to transfer photos measuring from 2” x 2” to 8” x 12”.

How many photos will fit onto one DVD or USB?

We are able to fit approximately 500 photos onto one DVD. We can only provide an estimate because image file sizes depend on the image details as images with more details will result in a larger file size. There is no size limit on USB. In most cases, your photos will be transferred to a single USB, but if it exceeds our USB storage capacity, you will receive additional USBs at no additional charge.

What do I get with my Photo Transfer?

Your Photo Transfer includes 2 archival-quality gold DVDs and/or a USB, and a Digital Copy of your memories, accessible in your MemoryCloud account (available for 90 days after your order is processed).

Your 2 archival-quality gold DVDs will contain the following:
  • Slideshow movie of your images in the sequence requested (each image will be displayed for 7 seconds)
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title, theme, and background music (if selected)
  • 3 music video trailers (1 minute each)
  • 12-megapixel JPEG image files of each photo, ready to print or share
 Your USB will contain the following:
  • 12-megapixel JPEG image files of each photo, ready to print or share

Will my original photos be returned?

Your original photos will be returned once your order has completed processing.

How do I prepare my photos for processing?

If you would like your photos to appear in a particular order:
  • Sort your photos in the preferred viewing order.
  • Group your photos into bundles of 50 and secure with a rubber band.
  • Place each bundle of 50 photos in an envelope or bag.
  • Number each envelope or bag in numeric order.
 If you do not have a preferred sequence:
  • Group your photos into bundles of 50 and secure with a rubber band.
  • Place each bundle of 50 photos in an envelope or bag.

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